Tumblr is one of the world’s most popular blogging platforms, with over 23 million monthly app users in the U.S. alone, according to Statista. But after the iOS App Store delisted its mobile app this month, Tumblr seems to be facing a slew of problems.
Tumblr revealed on Nov. 16 that the site was “working to resolve an issue with the iOS app” as users noticed it was no longer in the iOS App Store. Then on Monday night, Tumblr gave another update noting that “child sexual abuse material” was posted on the site and that Tumblr “immediately removed this content” after it was found in a routine audit. The illegal content seemingly made its way onto the platform because it was not part of an industry database that detects and removes child pornography before it reaches the site.
“Content safeguards are a challenging aspect of operating scaled platforms,” Tumblr wrote in its explanation post. “We’re continuously assessing further steps we can take to improve and there is no higher priority for our team.”
The content’s removal appears connected to a post made by Twitter user ArcturusXXXIII, who wrote an open letter claiming “numerous Tumblr pages” with child pornography continue to plague the site, posting illegal videos with “thousands” and “tens of thousands” of notes—or likes, reblogs, and comments—underneath them. Tumblr has since confirmed with ArcturusXXXIIII that the offending blog “has been removed.” However, even after the content’s reported removal, Tumblr’s iOS app remains absent from the App Store.
The Daily Dot reached out to both Apple and Tumblr for comment but did not receive a response.
@tumblr @davidkarp @oath @verizon @VerizonSupport @HansVestberg_ @jeffdonof @ChildAbuseCQC @ChildAbuseCentr @PreventAbuseOC @SurvivorNetwork @Tumblrsupport pic.twitter.com/SnOHvWimDo
— ArcturusXXXIII (@ArcturusXxxiii) November 14, 2018
Hello, that blog has been removed. Please continue to report inappropriate content like this by going to https://t.co/tmcWXGRd0t and clicking on “Harm to minors.” Removing this sort of content is a priority for us, and our staff will get to every request as soon as they can.
— Tumblr Support (@Tumblrsupport) November 15, 2018
Meanwhile, another, perhaps related, problem is affecting its userbase. Tumblr users with both NSFW and SFW accounts are reportedly having their accounts purged from the site. Erotic artist jaspurrlock, or Jas, claims her Tumblr blogs were removed from the site after her account of five years was terminated. Jas later posted a response from the Tumblr Trust & Safety team claiming the blogs feature “inappropriate content involving or depicting minors,” leading to a “final” termination banning her from the site.
However, Tumblr’s assessment isn’t entirely accurate. In an interview with the Daily Dot, Jas explained that her adult content features “aged up” characters from Voltron: Legendary Defender and My Hero Academia, meaning all of her erotic artwork stars characters that are purposefully depicted as over 18, even if they are teenagers in the shows. None of her artwork depicts characters under 18 having sex, yet her blogs were still impacted by the purge.
“It was never an issue [from] Tumblr, they never made a warning for content such as mine, never said anything was wrong with posting it, and thus of course, many people felt comfortable on Tumblr,” Jas told the Daily Dot.
Instead, Jas believes the iOS App Store’s decision to remove the Tumblr app led to a chain of events that concluded in her account’s removal. All of her blogs were taken down in the termination, including a SFW blog with 24,000 followers and a NSFW blog with 50,000. Jas suspects losing her blogs will impact her ability to earn patrons and commissions too.
“Tumblr provided that base for me to always be able to offer commissions had I wanted to,” Jas said. “Losing that many followers, which I accumulated across four to five years on my SFW blog and two years on my NSFW blog, and hundreds of drawings—I can’t bear thinking about how much work it’ll take again.”
Even when she reached out to Tumblr, support told her that if she created new accounts, they would also be terminated.
Y‘all please. If you have a nsfw blog on tumblr. Back up your stuff right now. My blog got deleted. All of them.
— Jaspurrlock ✨ (@jaspurrlock) November 19, 2018
I am absolutely devastated. I worked so hard to build a following on tumblr and it took so much energy and work and tears and now it‘s all gone.
— Jaspurrlock ✨ (@jaspurrlock) November 19, 2018
https://twitter.com/jaspurrlock/status/1064788199795556352
Not every users’ accounts were permanently removed, however. Another Tumblr artist, Gerph, initially lost two NSFW blogs and a SFW page with a combined total of over 100,000 followers. Gerph’s account later reemerged. An additional post circulating around Tumblr depicts the Tumblr Trust & Safety team claiming a blog was deleted due to a “glitch in our system,” which convinced certain Tumblr users that their blogs may be restored if they reach out to Tumblr.
Users have since encouraged each other to reach out to Tumblr support if their blogs were deactivated and to back up their posts in the meantime.
Without notice Tumblr canceled my account with ALL my blogs
— Gᛊᚱᚹᚺ ☕ (@gerph_art) November 19, 2018
"Gerph18up", 60k Followers nsfw
"Skarpne" 30k Followers nsfw
"Gerph" 40k Followers, but that page is SFW
This is painful, 5 years of work deleted without explanation. 🙃 pic.twitter.com/DUhzFRtU3D
The order of the universe has been restored.https://t.co/6nEARJO2aR
— Gᛊᚱᚹᚺ ☕ (@gerph_art) November 20, 2018
Hey art folks, looks like Tumblr is purging blogs that may or may not be NSFW or had tagged things as such, seen a few posts from artists about their work blogs getting deleted. Might want to do a recent backup if you havent – https://t.co/i0IMGcNeUH
— George Rohac (@GRohac) November 19, 2018
Apparently you can submit a ticket if your blogs been deleted? Some people are saying it's a glitch, not a deliberate purge. So who knows!https://t.co/LNgjxFCVBz
— bbakukat🔞💥 (@bakukatty) November 19, 2018
https://twitter.com/slugbox/status/1064589661090254848
Supposedly they're reactivating people who are contacting support, but that also means having to deal with tumblrs horrible support system. And I'm not sure which is worse, going through that or starting over elsewhere#tumblrpurge #tumblr https://t.co/nwJ908Qoq8
— Shono (@Shozokaru) November 20, 2018
Some Tumblr users have since turned to Twitter as they await a response from Tumblr’s support center. Meanwhile, others are tweeting their fears from the #tumblrpurge hashtag.
Just a heads up that @tumblr is deleting adult and NSFW blogs left and right. Please follow creators you enjoy from tumblr on their other platforms before it's too late.
— PupAmp (@PupAmp) November 19, 2018
How easily Tumblr is deleting a culture of sex-positive content and all it's taken is a single click.
https://twitter.com/JinuSenpai/status/1064629539995901953
I just wanted to let everyone know that as of today my Tumblr account has been terminated. I can't think of anything I've done that would violate their TOS, so I'm hoping I just mistakenly got caught up in a mass-ban or something. I've sent a support ticket and will keep everyone
— Paoguu 🔞- Commissions Open (@PaoguuArt) November 19, 2018
So my blog was deleted without warning and honestly I don't actually care about my main abut one of the side blogs WAS FOR SCHOOL WORK AND I AM SO ANGRY WHAT THE FUCK TUMBLR #tumblr
— no thoughts (@slaveofboredom) November 20, 2018
https://twitter.com/Skitamine/status/1064879425802698763
im so freaking raging in anger rn bcs @tumblr terminated my blog for no reason! i sent a ticket to support team and i hope they fix it and bring back my acct and also i seek a very gooooooood reason why did they tolerate it. tf w this. ridiculous! im so pissed off no kidding.
— e l l e (@elleasf) November 19, 2018
https://twitter.com/mewtowo/status/1064686687668920321
Mine was deactivated too. It seems that Tumblr was removed from IOS App Store because too much porn so tumblr deactivated tons of nsfw blogs. Even sfw blogs has been deactivated. Take a look at #tumblrpurge
— Lumi (@Lumi10103164) November 20, 2018
I followed a bunch of art study and anatomy accounts on there, all of them nuked. Tumblr is a fucking joke, dont bother with that garbage site.
— Spazkid 🍆 (@Spazkidin3d) November 19, 2018
https://twitter.com/Mewshuji/status/1064656580422062081
https://twitter.com/RexRedtail/status/1064641141046501381
By the time that happened, most of the fanfic writers moved on. Just wtf, Tumblr. I hope everyone's blogs are safe during this #tumblrpurge.
— Reina Lovelace (@Reina_Lovelace) November 20, 2018
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It remains unclear for now if Tumblr is gradually cracking down on NSFW content as a whole or simply trying to limit artwork that may depict characters under 18. However, this isn’t the first time Tumblr has restricted some of its adult content. The site’s Safe Mode prevents non-registered users from accessing blogs tagged as NSFW by default, forcing anonymous online browsers to create a Tumblr account to look at adult material. With Tumblr’s recent move, some artists wonder where to go next as their work is being taken down.
“Not to forget, many other artists don’t necessarily have all their artwork saved elsewhere, and just lost a whole archive of their work,” Jas explained to the Daily Dot. “They didn’t even get a warning to save their work.”